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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Satyam Mehta

November 27, 2023

5  out of  5 rating by Satyam Mehta
"Stephanie Williams of State Farm delivered an exceptional insurance experience. Within an hour, she provided me with the best coverage quote, making the decision to accept it a no-brainer. Stephanie's promptness, coupled with her expertise, ensured I received a comprehensive policy tailored to my needs. Her clear communication and responsiveness further solidified the outstanding service she provided. I highly recommend Stephanie Williams for anyone seeking a fast, reliable, and customer-focused insurance agent."

tiffany weatherspoon

November 22, 2023

5  out of  5 rating by tiffany weatherspoon
"Cindy is the best. Very personable. She was able to answer all my questions. I have been with Matk Caudle for 8 years. His team has the customer service."

Ladd Gibke

November 17, 2023

5  out of  5 rating by Ladd Gibke
"Always a pleasure to work with these folks. They all have great experience, are knowledgeable and promptly provide the answer to whatever I am seeking information on."

Shelton Bellazer

November 16, 2023

5  out of  5 rating by Shelton Bellazer
"Great customer service!"

Steve Wilber

November 15, 2023

5  out of  5 rating by Steve Wilber
"Mistie Decoux was such a wonderful help in switching Insurance Company’s for all of my Auto needs I highly recommend her and their business ."

Destiny Decoux

November 10, 2023

5  out of  5 rating by Destiny Decoux
"Mystie is the bomb! She helped me get my personal auto insured & renters insurance! 🤸‍♀️😎 Thank you!!!"

Samantha Stephens

November 10, 2023

5  out of  5 rating by Samantha Stephens
"Mystie was very understanding and went above and beyond to help me. She was able to get everything I needed and it was cheaper than expected. I will be recommending her to everyone. Thanks again Mystie !!"


November 7, 2023

5  out of  5 rating by Stan
"i am a high maintenance client ... and they always come thru for me. SF"

Frances Grady

October 21, 2023

5  out of  5 rating by Frances Grady
"I love this office and the ladies that help me especially Mystic, Laura and Virgina. I have many obstacles in my life lately and they are always there to help me n get it done!"

Alexander Koshakji

October 17, 2023

5  out of  5 rating by Alexander Koshakji
"Stephanie was very quick to respond and extremely courteous. Answered my questions thoroughly. The customer service at state farm is always top notch."

La'Tryc Paris

October 13, 2023

5  out of  5 rating by La'Tryc Paris
"They always return my call very quickly. And they give the best possible rates on insurance."

Casey Bleu

October 12, 2023

5  out of  5 rating by Casey Bleu
"Exceptional Service and Delightful Experience with Mystie! Mystie provided outstanding service while switching my car insurance from Geico. Her friendly voice and expertise made the process super simple & comfortable. She found me better coverage at a lower cost, and her personalized approach made me feel valued. Highly recommend her🔥"

Debbie Stewart

October 12, 2023

5  out of  5 rating by Debbie Stewart
"Mark Caudle is the best State Farm Agent we have ever had and we have been with State Farm for 42 years. A large part of this is his office staff, they are extremely helpful and go above and beyond to resolve any issues."

Keyse Fonseca

October 11, 2023

5  out of  5 rating by Keyse Fonseca
"Mystie and her team have gone above and beyond for us and for my parents. We had been looking for a new auto & home insurance agent for a while now and we were referred to them by a good friend of ours. Mystie did what no other agent has ever done for us. She was absolutely amazing, polite, with excellent customer service, and always made sure we were satisfied. She also replies quickly to emails and texts. I'll make sure to refer Mark Claudle State Farm to anyone looking for auto & home insurance. VERY happy with them!!!"

Jennifer Forsythe

September 1, 2023

5  out of  5 rating by Jennifer Forsythe
"Stephanie was very helpful on getting me switched over to State Farm and set up for my Renters and Auto policies. Very pleasant and awesome service."

Tina Watson

August 23, 2023

5  out of  5 rating by Tina Watson
"I've been with Mark Caudle for 30 years and they are always friendly and helpful. I moved from Carrollton to Euless, years ago, and never considered changing agents. They are awesome!!"

Jennifer Brown

August 18, 2023

5  out of  5 rating by Jennifer Brown
"Mark's staff is always helpful when I call. Virginia, Cindy and Whitney are great. Thanks ladies for always taking care of my needs. You all ROCK!!"

Haley Reiser

August 18, 2023

5  out of  5 rating by Haley Reiser
"Mystie helped me get coverage for my new home very quickly and professionally. She explained every line item and made sure I made an informed decision. And I saved a bunch of money by bundling with my auto! Thanks Mystie!"

jose bastidas

August 16, 2023

5  out of  5 rating by jose bastidas
"excellent attention from Karina."

Jesús Garcia

August 12, 2023

5  out of  5 rating by Jesús Garcia
"My wife got into an unfortunate accident awhile ago, but Mark Caudle, the team and especially Karina, helped make the insurance process so easy. Thank you Mark and Karina for helping me and my wife."

Brenda McCoy

August 10, 2023

5  out of  5 rating by Brenda McCoy
"My family have been State Farm customers for over 53 years!! I can tell you that the customer service that I have personal received from Mark, Virginia and Cindy has be unparalleled! It’s important, I have never felt like a “policy number” with this team. Thank You for caring."

Roger Cardinale

August 10, 2023

5  out of  5 rating by Roger Cardinale
"Been with Mark’s office for 37 years and have never had anything but excellent service. The entire team is always there to take care any issue in time of need. Even in post Covid world they continue to execute at a very high level."

Debra Cothes

August 1, 2023

5  out of  5 rating by Debra Cothes
"Cindy was very helpful making me understand my insurance policy thanks Cindy"

Heidi Anderson Butler

July 24, 2023

5  out of  5 rating by Heidi Anderson Butler
"Excellent service!"

Carly Shelby

July 22, 2023

5  out of  5 rating by Carly Shelby
"Cindy was great and super helpful! She helped me get renters insurance and made the process super easy. Would definitely recommend and use her again!"