State Farm® Insurance Agent Mark Caudle

"Jennifer was amazing. This was my first time processing a claim and all I had to do was call her and she took care of everything! I didn't even know a rental car was part of the deal, but she found a way. Thank you!"

"I have been with State Farm for some time now and they have been a great company. I love the convenience of being able to text agent (Jennifer) for and changes. I highly recommend this group they treat you like family."

"Great service. Provided multiple options with clear explanations of coverages. Highly recommend!"

"Great, great customer service. They respond right on time and they try very hard to make sure you are taken care of. Thank you very much."

"Mystie was excellent!"

"Mark Caudle has been my State Farm Agent for decades!!! His office staff is fabulous to work with, especially Jennifer. If you are looking for competitive quotes for home or auto insurance, give them a call."

"So many thanks to Jennifer for helping me with signing up to my business account today. Jennifer is awesome and I should say I appreciate everyone that I ever talked to in Mark Caudle office."

"I just renewed our homeowner's policy with Jennifer Atchley in Mark Caudle's office. It was a pleasure working with her. Wonderful service and knowledge and I so appreciate her invaluable assistance. Kimberly Wilson"

"Incredible service by this team. Mystie is amazing! Would recommend this group any day of the week!"

"They are amazing, Everyone I have delt with has been helpful, knowledgeable and willing to assist with questions and options to make the insurance work for us. Very rare to find service from people who really care about their clients."

"25 years of service and a form letter informing us of a decision of non renewal. Not due to accidents or late pays. We retired and decided to travel."

"I just moved to a different state. Needed to change auto and renters. Reached out to State Farm. They we awesome! Great price! They took care of everything for me. They got me a good deal, canceled my old policy. They even called my apartment complex to be sure everything was OK with my renters. Just moving, is alot to do. Misty was my representative and she did it all! She made it so easy for me! Very easy to work with. She is awesome at her job!!!"

"Mystie was great, easy, and seamless service. I highly recommend it."

"Mystie DeCoux professionally, efficiently, and most of all patiently and politely prepared several iterations of home and auto quotes for me, and helped me to ask good questions of competing quotes. As a result I’m very comfortable switching to State Farm as my auto and home insurance provider."

"Mystie was great! She made sure that my policy fits my needs and the process was fast and efficient."

"Professional"

"Mystie was so helpful 🙌🏾 excellent customer service. The office overall is the best and very straightforward."

"Sadly after 20+ years of my family with State Farm and more specifically Mark Caudle - we will be ending our insurance with them. First I had sent Mark 2 separate emails weeks apart and also asked to speak to him - sadly I was never responded to. Very disappointing. Secondly, there was a change to my policy due to a new car being added and I was not told by any individual there that the day you sign the new agreement is when they won't charge you the new fee PLUS being in between period it would be added to your new bill and 3 months that bill will have an extra fee of $40+. That was never discussed to me by any individual. I then tried to communicate with Missy Hartley via email multiple times and after her poor communication of explaining I then proceeded to ask to speak to Mark. That again did not happened. Lastly I would not recommend Missy Hartley due to her poor communication, relaying valuable information, and after asking to speak to another individual other than her on the phone I was approached with rudeness and put on hold. Stay clear of Missy Hartley because she will only try and interrupt you multiple times AFTER ALREADY ASKING 3 TIMES TO SPEAK TO ANOTHER INDIVIDUAL."

"Mystie provided such an incredible experience. I have already recommended her and SF TO some friends and family. I’m excited to get my policy started!"

"I've been shopping around looking for new Insurance and ended up giving State Farm a call . Let me start off by saying , "I'm glad I did ". Mystie was an absolute legend in helping me. I don't think I've ever met a person more versed in their field. Every question I had answered, every problem she helped fix . Amazing customer service and I recommend 10/10 to anyone who's shopping around to definitely give this location a call and ask for her ! Thanks again !"

"Thank you for encouraging me to giving me the best deals for saving on my car insurance to my life insurance and now for renters insurance bundle! I appreciate all your support and great customer service. The amount of time and dedication you have given me. I can’t thank you enough! Thank you Berney You are the Best!!"

"Missy was a huge help in securing my policy under a tight timeline and it was an absolute joy to work with her. She is extremely knowledgeable and was always looking out for my best interests!"

"Mystie is amazing. She got me a better insurance coverage and cheaper than my previous insurance provider. She was very thorough and walked me step-by-step on all the coverage."

"Misty was amazing! Very detailed on what was being offered in regards to my insurance and answered all of my questions with ease! Super knowledgeable !"

"Mystie DeCoux was very friendly, professional in explaining policy and answering my questions, it was a pleasure talking to her."